Account and Privacy
Do I need an account to shop?
You can browse everything without an account. Creating one takes seconds and lets you track orders, view your order history, and save your details for faster checkout.
How do I sign in?
Two ways: with your email and password, or with a secure one-time sign-in link we email you — no password needed. Both options are on the sign-in page.
I forgot my password.
Use the "Forgot password" link on the sign-in page to reset it by email. Or skip passwords entirely and request a one-time sign-in link instead.
How is my personal data used?
We use your data to fulfill orders, provide support, and — only if you opt in — send you updates. We never sell your personal information. The full details are in our Privacy Policy.
How do I unsubscribe from emails?
Marketing emails are opt-in and you can opt out anytime — use the unsubscribe option in the email, or email hey@sleepyhello.com and we'll remove you right away. Transactional emails (order confirmations, shipping updates) still arrive so you always know where your order is.
How do I delete my account?
Email hey@sleepyhello.com from the address on your account and request deletion. We'll confirm and remove your personal data, keeping only what we're legally required to retain (like tax records for completed orders).