Contact and Support

How do I reach you?

Email us anytime at hey@sleepyhello.com — it's the fastest way to get help with an order, a product question, or anything else. Include your order number if your question is about an order.

How quickly do you respond?

We aim to reply within 1-2 business days, Monday through Friday. During launches and holidays it can take a little longer, but we answer every message.

Do you offer wholesale or partnerships?

We'd love to hear from you. Email hey@sleepyhello.com with "Partnership" in the subject line and a bit about your business.

I'm press / a creator — who do I talk to?

Email hey@sleepyhello.com with "Press" in the subject line and we'll route you to the right person.

Can I suggest a product or brand?

Yes please! Our catalog grows based on what our customers ask for. Email us the brand or product you'd like to see and we'll chase it with our Korean suppliers.

I have feedback about the store.

We read everything — the good and the bad. Email hey@sleepyhello.com and tell us what's working and what isn't. It genuinely shapes what we build next.